My aunt whom I care for recently had a fall at home was hospitalized and then recommended to go to a rehab center to get her back on her feet. I toured many facilities and once I walked into birchwood my decision was easily made. From the tour of the facility, to the cleanliness, and the warm welcome I received from staff. They were very delightful and made me very much at ease that my aunt would be ok and receive the best care! Well she did and is now back home on her feet! Special thanks to all the staff at birchwood. YOU GUYS ROCK!!!!
The staff is super welcoming, I felt right at home as soon as I walked through the front doors.
I want to shout out to Debbie the administrator of Birchwood Rehab for the outstanding job she does. She goes up and beyond all the time and comes in on Saturday & Sundays. I think she’s an outstanding administrator.
My husband was in the rehabilitation facility for 3 weeks after surgery. The nursing staff did an excellent job as did the therapists. The people I dealt with were friendly and competent (front desk, social worker, nurses, unit manager, admissions director, therapists). I found the place to be clean. All in all it was a positive experience.
My mother was a patient there in the rehabilitation side. I give 5 stars for many reasons. The nurses were a+ always helpful, when mom asked for anything it was done immediately, it was also super clean all the time. The physical therapists were nothing less the awesome they treated her with respect and helped her get healthy to leave. The Doctors spoke in everyday language so we could understand what was happening. The social workers worked extremely hard to make sure her needs were met when she went home. I wish I could stay there a few days. All in all I`m sorry if your experience wasn`t the same as ares. Also be patient with the facility with covid becoming a huge problem again.
Great care and the management is excellent. The administrator and admissions person were very kind to me during this hard time. They also have a great rehab team and beautiful courtyard.
My mother had excellent care here for the last 2 months of her life. She was going there for long-term care but when the facility discovered that she could be skilled and that she might have a chance to go home, they did everything they could to increase her strength and gave her extensive rehab, opening the possibility that she might be able to be discharged. The food is good and that was a big plus in helping
her build some momentum as well. There was diligent attention paid to her needs and careful monitoring, with updates as needed or whenever we called in. The compassion she received was matched by the skills personnel possessed in every way. I was thankful to have found this place for her as another place had messed up and made it all the harder for us to get her health back. They were accommodating when it came to setting her up with snacks that we brought in, and though she was on Medicaid/Medicare, I actually felt she received the kind of care a private pay patient would have received. As disappointed as I am that in the end she was not able to regain enough strength to go home, I will always be at peace about having made this choice for her care.
Nurses and aides are super helpful and nice. Food is ok. Rooms are very clean. Physical therapy was excellent. Administrator is extremely helpful and go out of her way to solve problems.